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Refund policy

Damages & Issues

We take great care in preparing and shipping your order. However, if your item arrives damaged, defective, or if you receive the wrong item, please contact us immediately upon receiving it. We'll assess the issue promptly and work to make things right.


Exchanges

If your order isn’t quite what you expected, we’re happy to offer exchanges within 14 days of delivery. Reach out to us with your order details, and we’ll help you find the perfect alternative.


Refunds

We also accept returns for other reasons. However, the customer is responsible for covering the return shipping costs. Once the item has been returned and inspected, a refund will be issued for the purchase price.

If you experience any issues with your order, please don't hesitate to get in touch. We're always happy to work with you toward a fair solution.